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Troubleshooting Guide

Trying to track down and resolve technical problems on your computer is, undeniably, one of life's most frustrating experiences. To help you through the process, I've written some articles that explain the critical issues you need to understand to do effective troubleshooting on PCs or Macs. In addition, the articles address common questions and common problems I'm often asked about on the "O'Donnell on Computers" radio show. These articles (at least the PC versions) also form the basis of some of the more extensive troubleshooting advice you'll find in my book, "Personal Computer Secrets." I hope you find them useful.

General

Home Networking and the Internet

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  • Setting Up a Home Network
  • Phoneline, Powerline and Wireless Networks
  • Networking Macs and PCs
  • Sharing an Internet Connection
  • Proxy Servers and Personal Gateways

Computer Shopping Tips

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  • Buying a New PC or New Mac
  • Desktop vs. Notebook
  • Important Features
  • Where to Buy

PC

PC Startup Troubleshooting Tips

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  • Error Messages
  • Boot Viruses
  • Startup File Issues
  • Registry Problems

PC Software Troubleshooting Tips

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  • Software Doesn't Work
  • Software Conflicts

PC Hardware Troubleshooting Tips

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  • Hardware Doesn't Work
  • Device Isn't Recognized
  • IRQ Conflicts

Starting Over: Repartitioning, Reformatting and Reinstalling

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  • Fdisk and partitioning
  • FAT 16/FAT32
  • BIOS Upgrades

Creating a "Real" Windows 95 (or 98) Boot Disk

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  • Adding a Real-Mode CD-ROM Driver

Mac

Mac Software Troubleshooting Tips

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  • Extension Conflicts
  • Preferences Files
  • Viruses

Mac Hardware Troubleshooting Tips

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  • SCSI Conflicts
  • Zapping PRAM

 

 


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Last modified: January 01, 2005
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