Trying to track down and resolve technical
problems on your computer is, undeniably, one of life's most frustrating experiences. To
help you through the process, I've written some articles that explain the critical issues
you need to understand to do effective troubleshooting on PCs or Macs. In addition, the
articles address common questions and common problems I'm often asked about on the "O'Donnell on Computers" radio show.
These articles (at least the PC versions) also form the basis of some of
the more extensive troubleshooting advice you'll find in my book, "Personal
Computer Secrets." I hope you find them